The Master in Quality Management (MQM) is designed for present and future quality managers in industry or services aiming to meet international standards in quality management design and operations. The program is focused on providing knowledge, concepts, skills and tools in all aspects of quality management to help managers reach their objectives. 

Courses take place every evening (starting at 6pm), comprising 9 sessions of 3 hours each. The program’s duration is 14 months with a new course each month on average.

The program is composed of the following modules:  

1.  Introduction to Quality and ISO 9000 (requirements)

2.  ISO 9001 (implementation)

3.  Quality Audit

4.  Project Management

5.  Process Control and Improvement

6.  Strategy and Total Quality Management

7.  Service Quality

8.  Quality and Human Resources

9.  Design Quality

10.  Environmental Management and Integrated Systems

11.  Quality and Sustainable Development

 
At the end of the program students will have to produce a report on company work.

Tuition fee for Intake 3 (September 2010 – October 2011): 7,300 US$

Open for new registrations until 30th June 2010.